At Setup My Install, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested for our printer setup and support services.

By using our services, you agree to the terms outlined below.

Eligibility for Refunds

Refund requests may be considered under the following conditions:

• The service was paid for but not initiated

• A technical issue on our side prevented service delivery

• Duplicate payments were made for the same service

Refund eligibility is evaluated on a case-by-case basis.

Non-Refundable Services

Refunds are not applicable in the following situations:

• Services that have already been delivered or completed

• Successful printer setup, configuration, or troubleshooting sessions

• Issues caused by unsupported hardware, software, or user-side limitations

• Changes of mind after service completion

Partial Refunds

In cases where service was partially delivered, a partial refund may be issued depending on the scope of work completed. Any applicable refund amount will be determined after review.

Refund Request Process

To request a refund, users must contact us with relevant payment and service details. Requests should clearly state the reason for the refund to allow proper evaluation.

Refund Method

Approved refunds are processed using the original payment method whenever possible. Processing times may vary depending on the payment provider.

Chargebacks and Disputes

Initiating a chargeback without contacting us first may delay resolution. We encourage users to reach out directly so concerns can be addressed efficiently.

Policy Updates

This Refund Policy may be updated periodically to reflect changes in services or operational requirements. Continued use of the website indicates acceptance of any updates.

Contact Information

For refund-related questions or requests, please contact us at:

Email: support@setupmyinstall.com